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Associate Director, Application Development and Business Support

Apply now Job no: 493026
Work type: Full Time
Location: Troy, NY
Categories: Information Technology, Staff

Who we are

Why Rensselaer? Our dynamic global community of changemakers includes some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, and one of the world’s fastest supercomputers. 

Rensselaer faculty and alumni include more than 145 National Academy members, six members of the National Inventors Hall of Fame, six National Medal of Technology winners, five National Medal of Science winners, # astronauts, and a Nobel Prize winner in Physics. With nearly 200 years of experience advancing scientific and technological knowledge, Rensselaer remains focused on addressing global challenges with a spirit of ingenuity and collaboration. To learn more, please visit

Are you ready to change the world? Apply now!

Job Summary

The Associate Director, Application Development and Business Support provides leadership and vision for the business analysis, development, support and maintenance of campus enterprise and administrative applications, including the Banner ERP, Institute Advancement’s Advance system, the Institute data warehouse and several other administrative systems. This includes customer support for system enhancements and day-to-day operations for users, system integration and development and rollout of technical solutions.

Minimum Qualifications

  • Bachelor’s Degree in computer science, information technology or relevant field
  • Five (5) years of professional experience with progressive responsibility in information technology field, including a minimum of two (2) years in a demonstrated leadership capacity managing technical staff

Applicants must meet stated minimum education and experience requirements.

Preferred Qualifications

  • Advanced degree in computer science, information technology, or relevant field
  • Professional experience with progressive responsibility Application Development and/or Business Support
  • Previous experience in a higher education environment

Minimum Knowledge, Skills, and Abilities

  • Ability to manage both information systems special projects and ongoing operations.
  • Ability to plan and manage resources, and supervise staff.
  • Ability to manage and direct problem resolution processes and build consensus among stakeholders to resolve conflicting interests or needs.
  • Demonstrated oral and written communication skills
  • Planning, organizing and effective time management skills
  • Excellent interpersonal and communication skills
  • Ability to work effectively under pressure and meet established goals and objectives
  • Ability to anticipate and solve problems

Preferred Knowledge, Skill, and Abilities

  • Solid understanding of programming languages and development tools on various platforms, as well as integrations with third party vendors utilizing vendor APIs and web services.
  • Knowledge of enterprise software systems such as ERP systems, advancement systems, etc.
  • Solid project management experience and knowledge of best practices.


Business Hours with weekends or evenings occasionally required


Occasional overnight travel may be required (10% or less)


Incidental driving possible, but not required

Application instructions


Follow the on-screen prompts to create an application. Please be ready to upload any required documents, such as your resume and cover letter

If you need assistance with the online application process, please contact 

Job Posted Date

Applications will be accepted until the position is filled.

COVID-19 Pandemic Protocols

Rensselaer welcomes undergraduate and graduate students to campus for an in-person academic experience.  To support this experience, all faculty and staff are expected to work onsite, with no remote work allowed.

Rensselaer requires all faculty and staff to be vaccinated against COVID-19. Requests for exemptions for medical or religious reasons will be evaluated on a case by case basis.

We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities.

Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer.




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