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Who we are
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Why Rensselaer? Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer Polytechnic Institute is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world.
With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth.
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Job Summary
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The Public Safety Communications Specialist is responsible for monitoring, responding, and taking appropriate actions for incoming calls for service; process emergency and non-emergency communications, multi-agency radio communications, and provide documentation for these incidents in support of Public Safety operations. This position also serves as the focal point for all Institute communications outside normal business hours.
Candidates must be available for flexible shift scheduling within the Department of Public Safety's 24/7 environment.
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Minimum Qualifications
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• H.S. Diploma or equivalent
• Three (3) years of customer service experience
• Must have the ability to obtain and maintain a NYS Security Guard License
• Subject to criminal history check, background investigation and physical examination
Relevant combinations of education, training and experience may be considered.
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Preferred Qualifications
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- Some College/University (example - 30 college credits
- Experience in a dispatching/call center role
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Preferred Knowledge, Skill, and Abilities
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None
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Shift
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Public Safety: Must be available for flexible shift scheduling
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Travel
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Local travel between campus locations only |
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Driving
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Driving a Rensselaer vehicle for non-passenger use
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Starting Salary/Rate
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Expected hiring range: $20.00 per hour
Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.
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Application instructions
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Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.
If you need assistance with the online application process, please contact careers@rpi.edu.
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| Job Posted Date |
Applications will be accepted until the position is filled.
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Total Compensation and Benefits Information
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Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).
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Rensselaer is committed to the cultivation of a community that is welcoming, inclusive, and above all values learning. We welcome candidates who bring a variety of perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, protected veteran status, or other characteristic protected by law.
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