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Operations Coordinator, EMPAC Guest Services

Apply now Job no: 493699
Work type: Full Time
Location: Troy, NY
Categories: Staff, Administrative Support

Who we are

Why Rensselaer? Our dynamic global community of changemakers includes some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, and one of the world’s fastest supercomputers. 

Are you ready to change the world? Apply now!

Job Summary

The Operations Coordinator assists the Front of House/Box Office Manager in carrying out operations associated with guest services in EMPAC. As the initial point person for institute departments and external rental clients, the Operations Coordinator coordinates event staff in the areas of event building preparation, ticket sales, and guest services. The Operations Coordinator will also assist the Artist Services Coordinator when needed.

Minimum Qualifications

  • High School  diploma or equivalent
  • 5 years of related experience including guest services or event coordination or relevant combination of experience, education and/or training

Relevant combinations of education, training and experience may be considered.

Preferred Qualifications

  • Associate’s Degree, preferred

Minimum Knowledge, Skills, and Abilities

  • Proficiency in Microsoft Office.
  • Ability to perform advanced transactional financial functions.
  • Ability to compose correspondence and reports
  • Excellent planning, coordination, organizational and effective time management skills
  • Ability to solve problems involving multiple variables and solutions in standard and unique situations
  • Excellent interpersonal, diplomatic, communication and organizational skills.
  • Strong ability and knowledge of field specific operational/administrative functions
  • Excellent attention to detail

Preferred Knowledge, Skill, and Abilities

  • Knowledge of performing arts
  • Valid US driver license


Business Hours with weekends or evenings occasionally required


No travel


Incidental driving possible, but not required

Application instructions


Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter

If you need assistance with the online application process, please contact 

Job Posted Date

Applications will be accepted until the position is filled.

COVID-19 Pandemic Protocols

Rensselaer requires all faculty and staff to be vaccinated (and boosted when eligible) against COVID-19. Requests for exemptions for medical or religious reasons will be evaluated on a case-by-case basis. For more information, please see Home Page | COVID-19 Policy (

We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities.

Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer.




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