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Student Services Administrator, Sr.

Apply now Job no: 494411
Work type: Full Time
Location: Troy, NY
Categories: Staff, Student Services and Academic Support

Who we are

Why Rensselaer? Join Rensselaer Polytechnic Institute's dynamic global community of changemaker including some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity.

Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and an IBM Quantum One computer - the first university-based quantum computer in the U.S. 

Are you ready to change the world? Apply now!

Job Summary

The Student Services Administrator, Sr. will advise and counsel Rensselaer graduate and undergraduate students on academic course requirements, course selection and prerequisite courses. The Administrator will assist with the implementation of services and programs to facilitate the continuation of students who are academically at risk, including monitoring and tracking students on academic probation; and working with and providing referrals to various campus offices and services as needed. The Administrator also participates in events and activities on advising, retention, open houses, student recruitment and orientation programs.

Minimum Qualifications

  • Bachelor's Degree in Related field
  • Two or more years of experience with academic advising, student services, student affairs, career development or other related field

Relevant combinations of education, training and experience may be considered.

Preferred Qualifications

  • Experience in higher education. 

Minimum Knowledge, Skills, and Abilities

  • Demonstrated proficiency with on-line degree audit and tracking system such as Degree Works
  • Exceptional interpersonal skills with the ability to influence and build working relationships with a culturally diverse population at all levels across the Institute
  • Ability to create a welcoming environment that is inclusive of students from diverse backgrounds
  • Ability to efficiently multi task, work under pressure, handle frequent interruptions and meet deadlines
  • Proficiency in MS Office Suite software applications
  • Strong organizational and time management skills with emphasis on accuracy and attention to detail in a complex organizational environment
  • Ability to work independently and contribute to a team environment
  • Ability to work effectively under pressure and meet established goals and objectives
  • Ability to anticipate and solve problems
  • Ability to initiate projects and function as a self-starter
  • Ability to maintain a high degree of confidentiality and apply FERPA regulations


Business Hours with weekends or evenings occasionally required


No travel


No Driving

Starting Salary/Rate

Expected hiring range: $58,700 - $65,000

Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions

Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

If you need assistance with the online application process, please contact

Job Posted Date

Applications will be accepted until the position is filled.

Total Compensation and Benefits Information

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (

We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities.

Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer.




Advertised: Eastern Daylight Time
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