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Job Summary

The Business Support Analyst (BSA) III plays a key role in supporting the strategic initiatives of the Institute Advancement team by providing advanced business analysis, project management, and system support. The BSA III optimizes fundraising operations, analyzes donor data, and ensures the efficient use of technology to enhance donor engagement and fundraising outcomes. The BSA III works closely with IA staff, internal DOT-CIO partners, and external vendors to align fundraising technology solutions with the Institute’s mission. The BSA III also leverages complex technology and applications to meet the business needs of Institute Advancement, and is responsible for continual evaluation and system improvement, data governance, application deployment and training, upgrade coordination, system integrations and troubleshooting.

Minimum Qualifications

• Bachelor’s degree in business administration, information systems, computer science
• Three (3) years of experience in business analysis, system administration, or a similar role, preferably within a higher education or nonprofit fundraising environment

Relevant combinations of education, training and experience may be considered.

Preferred Qualifications

• Experience in Higher Education Advancement environment
• Experience with Anthology’s Encompass (formerly known as iModules), Ellucian’s Advance or related Higher Education Software
• Experience with Business Intelligence concepts and tools and report writing software
• Experience in Project Management
• Knowledge of data privacy laws and regulations, such as GDPR or CCPA
   

Minimum Knowledge, Skills, and Abilities

• Proficiency in working with enterprise level applications. Ability to design, implement, research and analyze data
• Proficiency with CRM systems, such as, Ellucian, Blackbaud, or Salesforce, with experience in system administration
• Strong SQL skills for querying and data manipulation
• Knowledge of fundraising processes and donor lifecycle management
• Strong analytical and problem-solving abilities, with a focus on delivering innovative solutions
• Ability to communicate and cooperate effectively with colleagues and users in a diverse environment
• Ability to work both independently and as a team member

Shift

Business Hours: Monday - Friday

Travel

Driving

No Driving

Starting Salary/Rate

Expected hiring range: $68,000 - $75,000

Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions

Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

If you need assistance with the online application process, please contact careers@rpi.edu.

Applications will be accepted until the position is filled.

Total Compensation and Benefits Information

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).

We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities.

Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer.