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Manager, Administrative Operations - Office of the Provost

Apply now Job no: 493461
Work type: Full Time
Location: Troy, NY
Categories: Staff, Administrative Support, Student Services and Academic Support

Who we are

Why Rensselaer? Our dynamic global community of changemakers includes some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, and one of the world’s fastest supercomputers. 

Are you ready to change the world? Apply now!

Job Summary

As a direct report to the Provost, the Manager of Administrative Operations works in partnership with the Manager of Academic Operations and Budget to establish and oversee administrative and operational processes and protocols for the Office of the Provost and the Institute’s schools. The Manager works with the Provost to develop and implement administrative and operational policies and procedures as well as develop and implement planning and quality initiatives. The Manager will represent the Office of the Provost on administrative affairs to the Rensselaer Community and will serve as a resource to faculty and staff to ensure consistent administrative and operational practices that comply with Institute policies. The Manager will actively participate in the short and long-range performance planning for the academic portfolios and will lead the development of training for administrative staff.

Minimum Qualifications

Bachelor’s Degree and three (3) years of relevant professional work experience.  Relevant experience includes a background in the operationalization of policies.

Relevant combinations of education, training and experience may be considered.

Preferred Qualifications

• Experience in an academic setting is preferred
• Supervisory experience preferred

Minimum Knowledge, Skills, and Abilities

• Ability to work with sensitive information in a confidential and diplomatic manner
• Ability to effectively and efficiently handle multiple, simultaneous, and complex tasks and projects
• Ability to write clearly and succinctly in a variety of communication settings and styles
• Ability to effectively communicate and to influence others in order to meet goals
• Ability to demonstrate tolerance and adaptability when dealing with ambiguous situations
• Ability to establish priorities and organize work in a logical manner to accomplish goals
• Ability to work independently without constant supervision
• Ability to demonstrates agility and adaptability, maintaining effectiveness when experiencing changes in the work environment
• Ability to organize resources and establish priorities
• Demonstrated proficiency in the use of the Microsoft Office Suite
• Ability to work with a wide range of diverse internal and external constituencies
• Ability to supervise staff

Representative duties

Representative duties include the following

  • Work with the Manager of Academic Operations and Budget to execute and communicate the faculty hiring plan. 
  • Reviewing all elements of offer packages and position forms, drafting Provost offer letters, and ensuring all approvals have been obtained. Write appointment summaries for review by the Provost, the President and the Board as necessary. 
  • Manage Promotion and Tenure (P&T) process for the Provost.  Write P&T case summaries for review by the Provost, the President and the Board as necessary. Organize and track case information.
  • Manage reappointments, leaves of absence and sabbatical requests, and emeriti requests. 
  • Organize and track data pertaining to new hires, appointment renewals, salary, Named Chairs, administrative appointments, sabbaticals and leaves, and other special faculty lists or data. 
  • Organize the annual faculty events and coordinate annual faculty awards process.
  • Prepare special reports and assignments on faculty or related office items.
  • Provide leadership to administrative areas regarding the Institute's academic policies and procedures. 
  • Oversee assigned administrative staff and ensure their tasks are completed accurately and efficiently. 


Business Hours: Monday - Friday

Application instructions


Follow the on-screen prompts to create an application. Please be ready to upload your resume and cover letter

If you need assistance with the online application process, please contact 

Job Posted Date

Applications will be accepted until the position is filled.

COVID-19 Pandemic Protocols

Rensselaer welcomes undergraduate and graduate students to campus for an in-person academic experience.  To support this experience, all faculty and staff are expected to work primarily onsite.

Rensselaer requires all faculty and staff to be vaccinated (and boosted when eligible) against COVID-19. Requests for exemptions for medical or religious reasons will be evaluated on a case by case basis.

We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities.

Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer.




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